A CLEAR NEXT STEP FOR ACTIVE PATIENTS WITH AN URGENT CONCERN
Emergency Dental Care for Existing Patients in Atlanta
Emergency support at Smiles by Mario Montoya is limited to active, registered patients during regular business hours. We do not provide after-hours emergency dental services or general walk-in emergency care.
If you are an active patient and something has changed suddenly, call 470-480-0687. We will ask what you are experiencing, when it started, and what treatment you recently had so we can determine the appropriate next step.
Emergency Support Is for Active, Registered Patients
Office hours are:
If you are not already an active patient, this is not the right emergency pathway.
New or unregistered patients should contact an appropriate urgent care center instead of waiting for an appointment here.
When Should an Existing Patient Call Right Away?
An active patient should call promptly during office hours for severe pain, heavy bleeding, worsening swelling, signs of infection, or a suspected medication reaction. Examples include:
When you call, be ready to explain what changed, when it started, what treatment you recently had, and whether severe pain, heavy bleeding, worsening swelling, signs of infection, or a medication reaction are involved.
After-Hours Dental Emergencies: Where to Seek Care
We do not provide after-hours emergency dental services. If an urgent concern occurs outside office hours, use an appropriate urgent care center or seek emergency medical care when the situation requires it.
If You Are Not Yet a Smiles by Mario Montoya Patient
Emergency support through this service is limited to active, registered practice patients. New or unregistered patients with urgent needs should contact an appropriate urgent care center rather than relying on this office as a walk-in emergency clinic.
Urgent Concerns After Recent Treatment
If you recently had treatment with our team and something feels wrong, call 470-480-0687 during office hours. Post-treatment issues are often easier to assess when our dentists know exactly what procedure was completed and what instructions you were given.
You can also review the general Post-Treatment Instructions page while waiting to speak with the office, but personalized directions from your dentist take priority.
What to Tell Us When You Call
The most useful details are what changed, when it started, what treatment you recently had, and whether severe pain, heavy bleeding, worsening swelling, signs of infection, or a medication reaction are involved.
Emergency Dental Care Questions for Existing Patients
If Something Feels Wrong, Call Before You Guess
For active patients during office hours, call 470-480-0687 instead of trying to decide on your own whether a change is normal. A short conversation can help us understand what happened, tell you what to do next, and determine whether you should be seen.
